Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrived damaged, please send photos to firstname.lastname@example.org and we will process an insurance claim on your behalf.
Cancellations & Refunds:
All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
All returns must get a shipping label from our store to ensure the product is returned to the right location.
Returns and Refunds for leased products
Leasing is a convenient way to purchase products. However, it does not work well if products are leased. That is because the product becomes the property of the Leasing company the moment you sign for the delivery by the freight company. Trying to substitute products with a lease agreement in force is like trying to get a large transport truck to take an off ramp at highspeed. Possible but very difficult and very time consuming for all parties.
For this reason please consider your products choice for size and color very carefully. Make your selection for leased products with confidence. We are happy to help with selection. We are happy to take your call knowing you want to speak with a real live person.